I apologize for any inconvenience you might have encountered with our app.
There has been a temporary issue causing tasks that are overdue not to display properly. A quick workaround for this is to manually move the unfinished task once. After doing this, they should start to move automatically again.
On your app, please go back to the last day with tasks and in the menu, select "move unfinished task to another day". You can find more details about it here.
I would like to clarify that tasks are automaticallycopied/repeated when the day changes. However, this automation only affects the latest day's tasks. To manually copy tasks on a different day all at once, you can use the “Copy tasks…” buttons found in the three dots menu.
Also, please note that tasks are not copied exactly at midnight. The automations are set to be completed within 3 AM.
I sincerely apologize for the inconvenience this has caused you. If you could, please let me know if this workaround works for you. If it doesn't, or if you have any other questions, I'm here to help.
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Comments1
Paolo Briganti
Nov 20, 2023
Dear Ralf,
I apologize for any inconvenience you might have encountered with our app.
There has been a temporary issue causing tasks that are overdue not to display properly. A quick workaround for this is to manually move the unfinished task once. After doing this, they should start to move automatically again.
On your app, please go back to the last day with tasks and in the menu, select "move unfinished task to another day". You can find more details about it here.
I would like to clarify that tasks are automaticallycopied/repeated when the day changes. However, this automation only affects the latest day's tasks. To manually copy tasks on a different day all at once, you can use the “Copy tasks…” buttons found in the three dots menu.
Also, please note that tasks are not copied exactly at midnight. The automations are set to be completed within 3 AM.
I sincerely apologize for the inconvenience this has caused you. If you could, please let me know if this workaround works for you. If it doesn't, or if you have any other questions, I'm here to help.
Best wishes,
Paolo from the Moleskine Journey Team