Hello, I have checked that all of my notification settings are turned on but I am not getting a notification for events scheduled. Any suggestions would be appreciated!
thank you so much for taking the time to write us and for your feedback.
Please note that Journey does not send notifications for events or Apple reminders. These notifications are managed by your default Calendar or Reminder app, depending on where the event or reminder was created.
That being said, you can enable notifications for your Calendar or Reminder app by following these steps:
Open the Settings app on your iPhone.
Scroll down and tap "Notifications."
Scroll down and select your Calendar or Reminder app.
Here, you can toggle on "Allow Notifications" and customize your notification settings.
Please keep in mind that Journey only manages notifications for tasks that you create within it. If you're not receiving notifications for tasks within Journey, please ensure that you have enabled notifications for our app within your device's settings.
We hope this clarifies things for you. If you have any further questions or concerns, please don't hesitate to reach out to us.
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Comments1
Paolo Briganti
May 20, 2023
Hi Starr,
thank you so much for taking the time to write us and for your feedback.
Please note that Journey does not send notifications for events or Apple reminders. These notifications are managed by your default Calendar or Reminder app, depending on where the event or reminder was created.
That being said, you can enable notifications for your Calendar or Reminder app by following these steps:
Open the Settings app on your iPhone.
Scroll down and tap "Notifications."
Scroll down and select your Calendar or Reminder app.
Here, you can toggle on "Allow Notifications" and customize your notification settings.
Please keep in mind that Journey only manages notifications for tasks that you create within it. If you're not receiving notifications for tasks within Journey, please ensure that you have enabled notifications for our app within your device's settings.
We hope this clarifies things for you. If you have any further questions or concerns, please don't hesitate to reach out to us.
Thank you.
Have a great day
Paolo
Moleskine Journey Team