I'm Paolo from the Moleskine Journey Team. I truly apologize for the inconvenience you experienced and the delay in addressing your concern.
I'm excited to inform you that we have resolved the issue that was causing Mol-E's malfunction several days ago. Now, your Mol-E should be up and running again!
If you continue to experience any difficulties, please feel free to reach out to us at any time. We're here to help ensure your experience using our iOS Planner and Journal app is always smooth.
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Comments2
Kensch@slouching.org
Mar 12, 2024
It’s now fixed
Paolo Briganti
Jan 14, 2024
Dear User,
I'm Paolo from the Moleskine Journey Team. I truly apologize for the inconvenience you experienced and the delay in addressing your concern.
I'm excited to inform you that we have resolved the issue that was causing Mol-E's malfunction several days ago. Now, your Mol-E should be up and running again!
If you continue to experience any difficulties, please feel free to reach out to us at any time. We're here to help ensure your experience using our iOS Planner and Journal app is always smooth.
We appreciate your patience and understanding.
Kind regards,
Paolo,
Moleskine Journey Team